Efficient, Effective and Flexible Help Desk Software

What is HelpSpot?
Comprehensive web-based help desk software that drives down costs, enhances customer experience and makes your help desk better.
Features
Benefits
What Our Customers Report
Why Your Customers Will Love It
Linux:
http://rapidshare.com/files/19138901...7_LINUX_KG.rar
http://rapidshare.com/files/19138837...7_LINUX_KG.rar
http://rapidshare.com/files/19139169...7_LINUX_KG.rar
http://rapidshare.com/files/18402995..._By_TrioxX.zip
Windows:
http://rapidshare.com/files/19138938...247_WIN_KG.rar
http://rapidshare.com/files/19138873...247_WIN_KG.rar
http://rapidshare.com/files/19139206...247_WIN_KG.rar
http://rapidshare.com/files/18402452..._By_TrioxX.rar
Please note: You need Zend optimizer to use this script!
Website Links:
Take a tour
Visit the Homepage.

What is HelpSpot?
Comprehensive web-based help desk software that drives down costs, enhances customer experience and makes your help desk better.
Features
- Instantly turn emails into trackable and reportable requests
- Powerful, staff-friendly request management and tracking
- Customer portal with integrated web form and self-service tools
- Customizable staff workspace and customer portal
- Categorization and tagging for every request
- Built in reporting
- Workflow management via flexible rules-based logic
- Mobile access
- Complete API for integration with key applications
(HR systems, CRM's, bug trackers)
Benefits
- Save Time Centralize all support channels.
- Save Money. Staff work more efficiently and effectively.
- Increase sales. Customer service is the new marketing.
- Become proactive. Tools to quickly identify trends.
- Short learning curve. Intuitive web-based staff interface.
- Experience superior support. It's our commitment to you.
What Our Customers Report
- Feature rich at a reasonable price
- Faster processing of customer inquiries
- Clear accountability among staff
- Significant increases in staff productivity
- Easy to use, yet very powerful
- Staff acceptance right from the start
Why Your Customers Will Love It
- Quickly submit requests via email or web form
- Monitor progress through email updates
- Provide updates simply by replying to emails
- HTML emails allow staff to create clear, stylized messages
- Portal log-in to view status of all requests from one screen
- Knowledge books provide centralization of documentation
- Forums facilitate interaction with the larger user community
Linux:
http://rapidshare.com/files/19138901...7_LINUX_KG.rar
http://rapidshare.com/files/19138837...7_LINUX_KG.rar
http://rapidshare.com/files/19139169...7_LINUX_KG.rar
http://rapidshare.com/files/18402995..._By_TrioxX.zip
Windows:
http://rapidshare.com/files/19138938...247_WIN_KG.rar
http://rapidshare.com/files/19138873...247_WIN_KG.rar
http://rapidshare.com/files/19139206...247_WIN_KG.rar
http://rapidshare.com/files/18402452..._By_TrioxX.rar
Please note: You need Zend optimizer to use this script!
Website Links:
Take a tour
Visit the Homepage.



